Frequently Asked Questions
Everything you need to know about shopping with Dwights Outdoors.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns on all apparel within 30 days of purchase, provided items are unworn and have original tags attached. Simply use our online portal to generate a prepaid return label.
Are your outdoor garments waterproof or water-resistant?
Product specifications vary by item. Most of our technical jackets are fully waterproof with taped seams, while our lightweight shells are treated with a Durable Water Repellent (DWR) finish for water resistance.
Do you offer international shipping?
Yes, Dwights Outdoors ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.